makoslotPrivacy Policy
This page describes what we collect when you use makoslot and how we keep that data protected. We collect personal information to verify your account, process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet), and comply with anti-money-laundering regulations. We do not sell your data to third parties. Your privacy is central to how we operate.
When you open a makoslot account, we ask for your email, phone number, and identity documents (KTP or passport) as part of Know Your Customer (KYC) verification. We store these securely using encryption and access controls. We share data only with payment processors, compliance vendors, and regulators where required by law. We do not use your data for marketing unless you explicitly opt in via email preference settings.
We operate makoslot according to the principle that our services are available only where local law permits. Data processing practices vary by jurisdiction; if you are based in Jakarta, Surabaya, Bandung, Medan, or Semarang, your data may be stored on regional servers or subject to local data protection rules. This policy outlines your rights and our obligations.
What We Collect & How We Use It
Account Registration & Identity Data
We collect your email address, phone number, full name, date of birth, and nationality during account signup. We require a photograph or scan of your identity document (national ID, passport, or driving licence) for KYC verification. We also record your IP address and device information (browser type, operating system) for security and fraud detection. This information is used to verify your identity, prevent account takeover, and comply with financial regulations in supported jurisdictions.
Payment & Transaction Data
When you deposit or withdraw on makoslot, we collect transaction amount, payment method, timestamp, and confirmation codes from your chosen processor (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer via mobile banking, local payment, online payment, e-wallet). We retain this data to reconcile accounts, respond to disputes, and detect unusual activity. We do not store full bank account numbers or credit card details; payment processors handle those sensitive credentials directly.
Wager & Gaming Activity
We collect data on your wagers, bets placed, game outcomes, and account balance changes in real time. This includes sportsbook markets (Liga 1, Piala AFF, MotoGP), live-dealer table sessions (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), slot spins, and esports event coverage. We use this data to settle wagers fairly, prevent fraud, and provide your account history. We do not use individual bet data to profile or target you for marketing.
Cookies & Tracking
makoslot uses cookies to remember your login session, language preference, and account settings. These are session cookies (deleted when you log out) and persistent cookies (retained for 30 days to speed up future logins). We do not use third-party tracking cookies for advertising. We do not share cookie data with advertisers or analytics firms outside our organization.
Support & Communication Data
When you contact our support team via email or live chat, we store your messages, account details discussed, and support ticket history. We use this data to resolve your issues and improve our service. We retain support records for 12 months. If you unsubscribe from email notifications, we respect that preference, but we will still send critical security alerts (e.g., password reset requests, account verification reminders).
Our makoslot Data Protection & Your Rights
Third-Party Data Processors
We work with external vendors to process data on our behalf. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) handle payment credentials directly and retain transaction records per their own privacy policies. Anti-money-laundering vendors verify your identity documents and cross-check against sanctions lists. Cloud hosting providers (located outside your jurisdiction) store encrypted copies of our databases for backup and disaster recovery. We require all vendors to sign data-processing agreements and meet our security standards.
Data Retention & Deletion
We retain your account data for as long as your makoslot account is active, plus 7 years after account closure to comply with financial record-keeping laws. We delete cookies when you log out or after 30 days of inactivity. If you request account deletion, we anonymize your personal data but retain transaction records and wager history as required by regulation. We do not delete data if there is an active dispute or compliance review involving your account.
Your Rights & Access
You have the right to request a copy of all personal data we hold about you. Log into your makoslot account and navigate to Settings > Privacy to download your data in a portable format. You also have the right to request corrections to inaccurate information or to object to specific uses of your data (e.g., marketing emails). Submit requests via our support team. We will respond within 30 days. You cannot opt out of data collection required for account verification or regulatory compliance.
Security Measures & Data Breaches
We protect makoslot data using encryption (TLS 1.2+), firewalls, intrusion detection, and regular security audits. Access to customer data is restricted to authorized staff on a need-to-know basis. We conduct annual penetration testing and maintain an incident response plan. If a data breach occurs, we will notify affected users within 72 hours and provide guidance on account protection steps. We do not guarantee absolute security; no system is immune to sophisticated attacks.
Policy Updates & Contact
We may update this privacy policy to reflect changes in regulations, technology, or our practices. Material changes will be announced via email or a notice on the makoslot login page at least 30 days in advance. Your continued use of makoslot after the effective date constitutes acceptance of the updated policy. If you have questions about data handling, contact our support team via email or live chat. Our team is available 24/7, though response times may be longer during holidays like Idul Fitri, Idul Adha, Imlek, and Nyepi.